Let’s stay in touch
Have a question or need support? We’re here to help — whenever you need us.
Knowledge Base
Step-by-step guides and answers to the most common technical questions — check here before writing in.
Przejdź do bazy wiedzySend a ticket
Describe your issue and our technical team will usually reply within a few hours.
Wyślij zgłoszenieWe’re here to help
Whether you’re launching your first server or managing traffic on a large site — our team supports you at every step. Write to us — we reply quickly and to the point.
Napisz do nasPinedCloud Sp. z o.o., registered office in Lublin, Poland. KRS 0000967846, NIP 7123434142, REGON 52180957.
Contact & support questions
Canu2019t find your answer? Write to us at support@pinedcloud.com.
We answer most tickets within a few hours, 24 hours a day — no queues, no call center reading from a script.
The fastest way is the "Send ticket" button above, or email support@pinedcloud.com — youu2019ll get a reply from someone who actually administers the servers.
Youu2019ll find the current status of every service on our status page — see the "Check status" link in the section above.
Email support@pinedcloud.com with "Abuse" in the subject line — we treat abuse reports as a priority.
Didn’t find what you were looking for?
Write to us — a support engineer from our team will get back to you.