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Knowledge Base
Step-by-step guides and answers to the most common technical questions — check here before writing in.
Przejdź do bazy wiedzySend a ticket
Describe your issue and our technical team will usually reply within a few hours.
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Napisz do nasPinedCloud Sp. z o.o., registered office in Lublin, Poland. KRS 0000967846, NIP 7123434142, REGON 52180957.
Contact & support questions
Canu2019t find your answer? Write to us at support@pinedcloud.com.
We answer most tickets within a few hours, 24 hours a day — no queues, no call center reading from a script.
The fastest way is the "Send ticket" button above, or email support@pinedcloud.com — youu2019ll get a reply from someone who actually administers the servers.
Youu2019ll find the current status of every service on our status page — see the "Check status" link in the section above.
Email support@pinedcloud.com with "Abuse" in the subject line — we treat abuse reports as a priority.